Meet the team

The Mortgage Quarter team are a friendly yet professional bunch. We’re all committed to providing the best possible service and achieving your desired outcome. So whoever you come into contact with here, you can be sure that person will do their very best for you.

Get in touch for a no-obligation chat about how we might be able to help you.

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Meet the team

James Miles

Director and Mortgage Adviser
james@tmq.org.uk | 01392 660219

James co-founded The Mortgage Quarter following 10 years as a mortgage adviser for a well-known high-street lender.

James splits his time between assisting our clients with their mortgage applications and working on business development.

Outside of work, James enjoys spending time with his family and is an avid Leeds United football fan, travelling all around the country to support them.

Meet the team

Michael Tilston

Director and Mortgage Adviser
michael@tmq.org.uk | 01392 660219

Michael co-founded The Mortgage Quarter after almost six years as a mortgage adviser for a well-known high-street lender.

Michael specialises in arranging high-value, buy-to-let and complex mortgages.

When he’s not at work, Michael is a busy dad of young twins, which doesn’t leave time for much else!

Meet the team

Richard Grigg

Mortgage and Protection Adviser
richard@tmq.org.uk | 01392 660219

Richard joined The Mortgage Quarter in 2019, having worked for a financial services provider as a mortgage and protection adviser and 10 years in commercial banking before that.

He specialises in shared ownership and new-build mortgages.

Richard enjoys golf and going to the gym in his spare time but maintains he’s not good at either!

Meet the team

James Best

Mortgage and Protection Adviser
jamesbest@tmq.org.uk | 01392 660219

James has worked in the mortgage industry since 2004. He joined The Mortgage Quarter in 2020 as he shared our ethos of putting clients first and wanted to work in a customer-focused environment.

James’ specialism is business protection insurance.

When he’s not working, James enjoys snowboarding in the winter, paddle boarding in the summer and has recently taken up archery.

Meet the team

Mark Davis

Mortgage and Protection Adviser
mark@tmq.org.uk | 01392 660219

Mark spent 13 years working as a mortgage and protection adviser for two mortgage brokers in Northern Ireland before moving back to England and joining The Mortgage Quarter in 2021.

Mark specialises in later-life mortgages and protection insurance.

In his spare time, he loves going out to good restaurants and walking his two dogs. Mark’s also a huge rugby fan after playing and coaching for almost 40 years.

Meet the team

Zoe Anderson

Mortgage and Protection Adviser
zoe@tmq.org.uk | 01392 660219

Zoe joined The Mortgage Quarter from another mortgage broker. Prior to that, she was a personal banker for seven years before completing her CeMAP certifications to become a licenced mortgage adviser.

Zoe specialises in new builds mortgage and protection insurance.

Outside work, Zoe plays on a netball team for a social league in Exeter and is a keen cyclist.

Meet the team

Jon Cole

Mortgage and Protection Adviser
jon@tmq.org.uk | 01392 660219

Jon joined The Mortgage Quarter after 13 years of working as a mortgage and protection for a national estate agency group. Before that, he had a 10-year career in the Royal Navy.

Jon assists first-time buyers, home movers, remortgagees and those seeking a buy-to-let mortgage. In addition, he’s won awards for his protection advice

Jon is a proud family man and loves spending his time off with his wife, children and dog, exploring and camping in new destinations across the Southwest. He also enjoys playing squash and is a frequent visitor to Old Trafford Stadium, the home of Manchester United F.C.

Meet the team

Lucy Medley

Mortgage & Protection Adviser
lucy@tmq.org.uk

Lucy began her career in banking before spending six years working as a mortgage and protection adviser. She joined The Mortgage Quarter following a brief spell in the recruitment industry.

Lucy assists first-time buyers, home movers and people remortgaging to secure a mortgage and protection insurance. She was born and raised in Southampton and looks after our clients in that area.

Lucy has two young children, so anytime outside of work is spent keeping them entertained! She also enjoys walking in the New Forest and cooking.

Meet the team

Sam Gerrard

Mortgage and Protection Adviser
sam@tmq.org.uk

Sam joined The Mortgage Quarter after six years of handling mortgages and protection insurance for a firm in Wellington. 

Sam’s experience includes arranging mortgages for standard purchases, remortgages and more complex cases, including limited company, buy-to-let and holiday-let mortgages. He’s based in Taunton, so he looks after our Somerset clients.

Outside of work, Sam is a huge Manchester United football fan. He’s also an avid follower of Formula 1 (thanks to his girlfriend’s influence) and enjoys cooking, go-karting, playing golf and five-a-side football (when not injured!).

Meet the team

Holly Wilkinson

Administrator
admin@tmq.org.uk | 01392 660219

Holly is an apprentice administrator studying her Business and Administration Level 3 Apprenticeship at Exeter College.

Holly works alongside our two case managers, Charlie and Ellie, and is the third wheel in our reception team, providing front-of-house support.

In her free time, Holly enjoys training at the gym and catching up on sleep!

Meet the team

Ellie Hensley-Jones

Case Manager
admin@tmq.org.uk | 01392 660219

Ellie joined The Mortgage Quarter as a business administration apprentice studying at Exeter College. She’s now completed her Business and Administration Level 3 Apprenticeship and supports our mortgage and protection advisers to ensure that applications are processed promptly and smoothly.

When you call or visit the office, you’ll often be greeted by Ellie, who’s part of our reception team.

Ellie enjoys socialising with friends and attending music festivals in her spare time.

Meet the team

Charlie Hart

Case Manager
admin@tmq.org.uk | 01392 660219

Having decided that cheffing wasn’t for him, Charlie came to The Mortgage Quarter as a Business and Administration Level 3 apprentice studying at Exeter College. He’s now completed his qualification and supports our mortgage and protection advisers to ensure applications are processed timely and smoothly. Charlie also arranges buildings and contents insurance for our clients.

Charlie is one of our reception team, so he will often be your first point of contact when you call or visit the office.

Outside of work, Charlie likes playing and watching football, going to music gigs and festivals and cooking for pleasure.